Registration & Login
To register an account, click the My Account link located at the site header. You will be asked to type in the Customer Number given to you.
After entering your Customer Number, you will be directed to the Account Information page where you will need to provide the following details to set up your Commercial Account:
To complete the registration process, you will be asked to provide your full name, a unique username and password for the account, and the e-mail address you will be using for your Commercial Account. Enter the information needed in the required fields before clicking the "Register" button.
An email notification will then be sent to your email address to confirm your registration. Once you've received this e-mail confirmation, click on this link to complete your registration.
All registered accounts will be evaluated by the website administrator. Should your registration be approved, you will receive an email confirming the activation of your account. The email will also have a link which you can click on to log into your new account.
Changing your password
If you happen to forget your password, click the "Forgot your Password" link. You will be redirected to a screen that will ask you for your username or email address.
If you want to change your password while logged in, click the "Change Password" link. Follow the steps below to change your password:
We recommend that you change your password frequently to maintain proper security of your account information.
Shared Account Usage (Multi-user access)
Please note that the system can accommodate multi-user access to your online account. When prompted for a Username and Password, each user should identify themselves with their own unique email address, name, and password. For security purposes your company should have only one contact to set up all user accounts. If any employee leaves your company, you will have to contact this person to disable that person's account.
Product Catalog & Shopping Cart
The Product Catalog can be accessed from the homepage or by clicking the Product menu tab located at the website's header. This will give you access to our entire product inventory. You can easily go back to the product inventory from anywhere in the site just by clicking the Product menu tab.
One of the easiest methods for finding a particular product on the site is to use the "Search" box. Input descriptions or the specific name of a particular product and the system will list all items that contain the terms you entered. The search box feature will also display other categories in which these terms appear. This will prove useful if your terms do not exactly match the name of the product you're looking for.
Shopping Cart Features
The Shopping Cart feature displays the items you're about to order, including their unit price, quantity, and the total price of all your purchases. It provides the store location where you can pick-up your orders while also giving you the option to get a printed copy of the items in your cart.
To access this screen, you will need to select the items you plan to order from our Product page. After making your selection, click the Add to Cart button to record your order in the system.
The system will then generate a listing similar to the image below indicating the products you're about to purchase, their quantity, price and the store where your items can be picked up.
For your reference, the shopping cart is always displayed on the main "Store" page.
Creating an Online Order
Once you're done selecting the items you wish to purchase, click the "Start Your Order" button found at the lower right portion of the shopping cart page.
Registered users will automatically be directed to the Contact Information page. Here, you will need to provide your correct contact information. This will make it easier to get in touch with you to confirm your orders.
The page also provides a summary of your orders displayed on the upper right section of the screen. This gives you the opportunity to check whether the total price of your orders is correct.
If you are a not a registered user, you will be directed to a registration page where you have the option of registering an account with us or logging into your account if you have one.
Should you decide not to register at this time, you can still submit your order as a guest user by clicking the "Continue As Guest" button. This will direct you to the Contact Information page where you will need to enter your contact information
Review Your Order
After providing your contact information, you will be asked to review your order, the store location you can get in touch with and your contact details.
This section also gives you the option to edit your shopping cart in case you want to add some more items or to change the information you've provided in the Contact Information page.
After these details have been provided, you can submit your order.
Submitting Your Online Order
Once you submit your order, you will be directed to the order summary page confirming that your order has been received. A temporary order number will also be given to you and will be placed in your order folder found in your My Account page. The system will then generate an electronic acknowledgement message and send it to your email account.
You also have the option to generate a copy of your order for printing.
We will review and process the order upon receipt and then work on gathering and packing your order for pick-up or delivery as per your request.
If you need to be contacted about the order you made, the company will contact you by phone or email to discuss and clarify the issue with you.
Once your order has been processed, we will change the status of your order recorded in your My Account page to reflect the new order number.
The Emulate User feature gives you the capabilities to "emulate" a user, allowing you to view information for that particular company including its jobs, orders, invoices, and statements.
By allowing you to simulate a user, you're able to acquire information about that user's account quickly without having to get that user's login details.
Business Account Section
The Business Account section gives you 24/7 access to both your latest and historical account information. Depending on your account access settings, you can view important information such as your billing details, job orders, and statements. The data found in your account is automatically updated at the end of the day ensuring that the information stays up-to-date at all times.
The dashboard also provides you with your current account information, including your customer number, billing address, customer name, and email address.
It even gives you a summary of your current billing information including your current statements, invoices, and job requests.
The Jobs folder gives you the ability to view your different job orders. It makes account management quick and easy by allowing you to view, sort, and store your invoice, orders, and quote information for that particular job request.
Clicking on a particular job will give you access to the following details: job number, job name, its status, and any shipping instructions you've provided.
The Orders section displays a list of the orders made under your account, making it easy for you to view, manage and sort your orders. Selecting a particular order will give you access to its Order Details page.
The Order Details page displays the list of items for that particular order request. It provides details such as the Order Number, Order Date, Customer PO, the person who placed the order, the Order Status, the job it's assigned to, and any shipping instructions.
It also provides additional details about each item listed, including the product's SKU, Description, individual price, quantity, and its total price.
The Quotes section displays quotes that have been made under your account. Selecting a quote number directs you to the Quotes Details page where you can get more information about the particular quote.
The Quote Details page displays the list of items for that particular order request. It provides details such as the Quote Number, Quote Name, Quote Date, Customer PO, the person who requested the quote, and its status.
It also displays additional information about each item listed, including the product's SKU, Description, individual price, quantity, and its total price.
Lastly, the Quote Details page enables you to generate a copy of your quote, giving you the option to save it in PDF or Excel format.
The Invoice feature gives you access to the different products you've purchased. This section contains the following information: invoice number, Customer PO, the identity of the person who placed the order, job name, and shipping information.
The Invoice also provides other important details about your purchases for that period such as the product's SKU, description, price, quantity, and their total amount.
Customers are also given the option to search for invoices dating back to a year just by providing the invoice number, date range, or the specific date when the invoice was created.
Information displayed in the Invoice section can automatically be saved in your computer either as a PDF document or a Microsoft Excel spreadsheet.
The Statements feature provides a list of your statements per month. Each statement displays the total balance due, the balance forward, your current charges, discounts, and your credit balance, if you have any.
Information displayed in the Statements section can automatically be saved in your computer either as a PDF document or a Microsoft Excel spreadsheet.
The information stored in your My Account profile can also be synced using Quickbooks. By integrating your account with Quickbooks, you're able to import your account information and save them to your computer at the click of a button.
To set up this feature, you will need to download the Quickbooks Web Connector Installer and the Quickbooks Web Configuration File. The installer will allow you to connect to your online account using the IBOS Connector while the configuration file will provide the necessary settings to make your Quickbooks program function properly after it has been integrated with your online account.
Once set-up has been completed, simply set the Sync Start Date for all Vendors and click Save.